FAQs
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
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How much does a bespoke engagement ring cost?
The cost of a bespoke engagement ring varies depending on the design, diamond or gemstone selection, metal choice, and any custom engraving or detailing you'd like to include. We work with you to understand your vision and budget, then provide a personalised quote. To get started, contact our bespoke team with your ideas and preferred budget, and we'll guide you through the design process and provide a detailed estimate.
Can you design a bespoke pendant or necklace?
Yes, we specialise in bespoke pendant and necklace design. Whether you're envisioning a custom piece for a special occasion or a one-of-a-kind statement, our team works closely with you to bring your design to life. Contact our design team to discuss your vision and receive a personalised quote.
I don't know what design I want. Can you help?
Yes, we can absolutely help you find the right design. Our team specialises in creating custom pieces tailored to your vision. Whether you're starting from scratch or refining an idea, we'll guide you through the design process step by step.
Can I see the ring before it's delivered?
Yes. We send you a 3D image of your design before the ring enters production, so you can review every detail and request any adjustments. If you'd like a physical preview, we can also 3D print the ring for you to hold and inspect before we create the final piece.
How long does a bespoke piece take to make?
The timeline for a bespoke piece depends on complexity and current order volume. Most custom designs take 4–8 weeks from approval to completion, including design consultation, crafting, and quality checks. Rush options are available upon request. We'll confirm your specific timeline during the initial consultation.